GDPR TERMS AND PRIVACY POLICY AND COOKIES POLICY
Effective Date: October 2025 Last Update: October 2025 (at) = @
1. INTRODUCTION
This GDPR Terms and Privacy Policy and Cookies Policy (hereinafter referred to as the “Policy”) describes how Monblard fashion / Phasenetic labs, (ltd) s.r.o. (hereinafter referred to as “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use our website, online shop, software products, and related services. Our goal is to ensure transparency and compliance with all applicable personal data protection laws, particularly:
- the General Data Protection Regulation (EU) 2016/679 (GDPR), and
- the Act No. 18/2018 Coll. on Personal Data Protection and its amendments in the Slovak Republic.
We are committed to protecting your privacy and maintaining the highest standards of data protection, confidentiality, and integrity.
2. CONTROLLER / MANUFACTURER
The Controller / Manufacturer is: Phasenetic Labs, ltd. (s.r.o.) Domkársky rad 695/8 Piestany, 92101 Slovakia, EU European Union
IČO: 52432491
DIČ: 2121057125
Responsible person: Lukáš Zahurančík Contact email: info(at)monblard.com If you have any questions regarding the processing of your personal data, please contact us at the above address. If your email is undelivered, please reach us by phone or through the contact form on our website.
3. WHAT PERSONAL DATA DO WE COLLECT
To process your order, create your account, communicate with you, and deliver our software and services, we may collect the following personal data:
- Identification and contact data: first name, last name, title, billing and shipping address, country, phone number, email address.
- Order and transaction data: information about purchased products, order history, invoice data, account number, and email used for payment.
- User account data: login name, encrypted password, preferences, order history, support requests.
- Technical and behavioral data: IP address, browser type and version, operating system, device information, visited pages, time spent on site, referring URLs, and other analytics data (via cookies or analytical tools such as Google Analytics).
- Marketing data: newsletter subscription status, marketing preferences, email used for newsletter or demo downloads.
- Contact form and communication data: contents of emails, inquiries, and support messages.
- Social media profile data: name, profile picture, or public posts if you interact with our services through social media integrations.
- Emails for digital materials and downloads: when you provide an email to download demo versions, free materials, or digital products.
We do not collect or store any additional data beyond what is listed above.
4. HOW WE COLLECT YOUR DATA
We collect your data in several ways:
- Directly from you, when you:
- create a user account,
- place an order,
- fill out a contact form,
- subscribe to our newsletter,
- download demo or software products, or
- contact us via email or phone.
- Automatically, through cookies and analytical tracers for website functionality, analytics, and performance monitoring.
- Through our payment gateways, when you make an order. In this case, the payment gateway shares your data listed in Article 3 to process your order securely.
- From third parties or partners, such as payment processors, marketing platforms, or analytical tools, or from publicly available data sources.
No additional collection methods are used.
5. WHY WE COLLECT YOUR DATA
We collect your data to:
- deliver your orders and fulfil the purchase contract,
- create and manage your customer account,
- issue invoices and comply with legal obligations,
- provide technical support and respond to inquiries,
- send newsletters and marketing communications (only upon your active consent).
By submitting your email anywhere on our site and agreeing to its use, you consent to receiving occasional marketing or informational messages from Phasenetic labs, (ltd) s.r.o. / Monblard fashion You may unsubscribe anytime by clicking “unsubscribe” in the footer of our emails.
5A. LEGAL BASIS AND PURPOSE OF PROCESSING (Art. 6(1) GDPR)
| Purpose of Processing | Legal Basis (Art. 6(1) GDPR) |
| Processing orders and performance of contracts (delivery of goods, invoicing, order management) | lit. b) – performance of a contract |
| Accounting and fulfilment of legal obligations (tax and accounting, storage of invoices) | lit. c) – compliance with a legal obligation |
| Creation and management of customer accounts | lit. b) – performance of a contract |
| Sending newsletters and marketing offers | lit. a) – consent of the data subject |
| Analysis of site traffic and user behaviour (improving services, website optimization via Google Analytics, Tag Manager) | lit. a) – consent (via cookie banner) / lit. f) – legitimate interest (for anonymised data) |
| Targeted advertising and remarketing (Google Ads, Meta Pixel/Facebook Pixel, Instagram) | lit. a) – consent (via cookie banner) |
| Communication via contact form or email (handling inquiries) | lit. f) – legitimate interest / lit. a) – consent (if explicitly provided) |
| Payment processing (via payment gateways) | lit. b) – performance of a contract / lit. f) – legitimate interest (fraud prevention) |
| Website security and fraud prevention | lit. f) – legitimate interest |
| Obligation to provide data | For purchases (name, address, email) – without them we cannot fulfil the contract. Voluntary data: consent to marketing or cookies – always optional. |
6. WHO PROCESSES YOUR DATA
Your data is processed only by authorized employees responsible for technical support, invoicing, communication, and account management. Data Processor: Phasenetic Labs, ltd. (s.r.o.) Domkársky rad 695/8 Piestany, 92101 Slovakia, EU Responsible Person: Lukáš Zahurančík – info(at)monblard.com Your data is not shared with any unauthorized third parties.
6A. RECIPIENTS OF PERSONAL DATA
We may share your personal data only when necessary for the purposes stated above, under proper Data Processing Agreements (Art. 28 GDPR). Recipients include:
- IT and Hosting Providers: third-party hosting, website maintenance, and cloud storage providers ensuring platform functionality and data security.
- Payment Gateways: Stripe, PayPal, GoPay, TrustPay – process payments independently.
- Marketing and Analytical Tools: Google Ireland Ltd. (Analytics, Ads, Tag Manager), Meta Platforms Ireland Ltd. (Facebook, Instagram Pixel).
- Carriers and Postal Services: Slovenská pošta, DPD, GLS (for order delivery).
- Email and Newsletter Services: Mailchimp, Brevo, SMTP server, or our own email infrastructure.
- Public Authorities: if required by law or court order.
- Mergers and Acquisitions: in case of a company merger, sale, or transfer of business ownership.
All partners are bound by GDPR-compliant data processing agreements.
7. HOW LONG WE STORE YOUR DATA
- For orders and invoices – 5 years (required by accounting and tax laws).
- For customer accounts – for as long as your account remains active, plus 2 years after closure.
- For newsletter subscriptions – until you withdraw your consent.
- For communication data – up to 2 years from the last interaction unless required longer for legal purposes.
8. HOW YOU CAN REVIEW YOUR DATA
After logging into your account, you can download a ZIP archive containing all personal data stored about you. This allows you to confirm that we hold only the information described in Article 3 and nothing more.
9. HOW TO DELETE YOUR DATA
You can delete your data directly from your account using the one-click deletion tool. Alternatively, contact our support to disable your account and remove all related data. After deletion, you will lose access to your account, as all related records (including login data) are permanently erased.
10. SECURITY OF YOUR DATA
Your data is stored on secure servers protected by modern firewalls, antivirus software, SSL/TLS encryption, and limited access permissions. We apply strict technical and organisational measures to prevent unauthorized access, alteration, loss, or disclosure. Regular backups and vulnerability audits are performed. In the event of a data breach that may pose a risk to your rights, we will notify the Office for Personal Data Protection of the Slovak Republic within 72 hours and affected users without undue delay. Please keep your password confidential. You are responsible for maintaining the secrecy of your login credentials.
11. COOKIES POLICY
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content. Types of Cookies Used:
- Necessary Cookies: essential for website operation (shopping cart, login).
- Analytical Cookies: monitor site performance via Google Analytics and Tag Manager.
- Marketing Cookies: for remarketing and ad personalization (Google Ads, Meta Pixel, Instagram).
- Functional Cookies: remember preferences like language and form entries.
Cookie consent is managed via CookieYes or other Cookies plugin / syystem, which ensures compliance with the GDPR and ePrivacy Directive. You can modify or withdraw consent at any time through the cookie icon or your browser settings. Blocking certain cookies may affect website functionality.
12. YOUR RIGHTS UNDER GDPR
You have the following rights:
- Access (Art. 15) – know what data we hold.
- Rectification (Art. 16) – correct inaccurate data.
- Erasure (Art. 17) – delete your data (“right to be forgotten”).
- Restriction (Art. 18) – limit data processing.
- Data Portability (Art. 20) – receive and transfer your data.
- Objection (Art. 21) – object to data use, especially for marketing.
- Withdraw Consent (Art. 7(3)) – anytime, without affecting prior lawful processing.
We may request proof of identity to verify requests; such proof will be deleted once verification is complete. All requests are answered within one (1) month, extendable by two (2) months for complex cases. Contact: info(at)monblard.com
13. TRANSFER OF DATA OUTSIDE THE EU
Your data is primarily processed within the European Union (EU) and European Economic Area (EEA). However, data may be transferred outside the EU (e.g., to the USA) when using:
- Google Analytics / Google Ads
- Meta Platforms (Facebook, Instagram)
- Mailchimp / Newsletter tools
These transfers use Standard Contractual Clauses (SCCs) and additional safeguards such as data minimization and anonymization. Copies of such mechanisms are available upon request at info(at)monblard.com
14. AUTOMATED DECISION-MAKING AND PROFILING
We do not engage in automated decision-making producing legal effects. Limited profiling (e.g., aggregated audience analytics, demographic segmentation) may occur for marketing optimization, never without consent.
15. CHANGES TO THIS POLICY
We may revise this Policy at any time. Updated versions will be published on our website and take effect 180 days after publication, unless otherwise stated. Continued use of our services after that period constitutes your acceptance of the revised Policy.
16. CONTACT INFORMATION
Phasenetic Labs, ltd. (s.r.o.) Domkársky rad 695/8 Piestany, 92101 Slovakia, EU Email: info(at)monblard.com © 2025 Monblard / Phasenetic labs (ltd) s.r.o. All rights reserved.